Five Rock Style is proud to offer 30-day hassle free returns. We’re confident that our jewelry will exceed your expectations, but if for some reason it does not, we’ll be happy to take it back.

• Non-Personalized, Unused Items - return within 30 days for a full merchandise refund or a merchandise credit.
• Personalized items – return within 30 days for a merchandise credit (unless it’s our mistake).
• After 30 Days - contact customer service before returning your item. It may be eligible for up to a 50% merchandise credit.
• You must return all products as they were received, in original boxes with all their contents. Fragrances must be returned unopened in their original packaging to be considered for a refund.

Simply indicate the reason for your return, include the packing slip with your return, and wrap the package securely.  Ship the package to the following address:

Five Rock Style / Partnership Returns
50 Holt Dr..

Stony Point, NY 10980

 

We will notify you via e-mail of your refund once we have received and processed the returned item. Please note that we can refund shipping costs only if the return is a result of our error.

 
If you have any questions, contact our Customer Service Department via email at Support@FiveRockStyle.com. We will respond within 24 hours.